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Agile Myths Busted

Ever run across these guys?  People whose lack of experience or fear of change cause them conjure up all kinds of reasons why agile won’t work for their project?

Let’s bust those myths!

Myth: Agile Doesn’t Work for Projects in the Highly Regulated Medical Environment.  (The reason usually given is that FDA regulations require detailed requirements prior to project approval; hence, waterfall.  However, in reality, you can develop in phases, with small incremental sets of requirements and the FDA requires only enough documentation to demonstrate your process.)

Truth: Abbott Labs overcame medical device regulation and stringent Class 3 certification and developed the m2000 Real-time PCR Diagnostics System, a human blood analysis tool, with four agile teams.  Compared to the prior methodology in use, this project resulted in a less cumbersome process, fewer defects, a reduction in costs of 43%, and a reduction in cycle time of 25%.

(Rasmussen, R., Hughes, T., Jenks, J. R., & Skach, J. (2009). Adopting agile in an FDA regulated environment. Proceedings of the Agile 2009 Conference (Agile 2009), Chicago, Illinois, USA, 151-155)

Myth: Agile Doesn’t Work in Government

Truth: The FBI overcame a CMMI level 3, ISO 9001, government-mandated document-driven waterfall life cycle and developed the Domestic Terrorist Database & Data Warehouse with three agile teams.  Compared to the prior methodology in use, this project resulted in significant improvements in release planning, developer satisfaction, and a focus on the true goal: “to catch bad guys.”

(Babuscio, J. (2009). How the FBI learned to catch bad guys one iteration at a time. Proceedings of the Agile 2009 Conference (Agile 2009), Chicago, Illinois, USA, 96-100.)

For another example, the U.S. Department of Defense developed the Strategic Knowledge Integration Website utilizing three agile teams.  Compared to the prior methodology in use, this project resulted in improved quality, fewer defects, better teamwork, and a 200% productivity increase.

(Fruhling, A., McDonald, P, & Dunbar, C. (2008). A case study: Introducing extreme programming in a U.S. government system development project. Proceedings of the 41st Annual Hawaii International Conference on System Sciences (HICSS 2008), Waikaloa, Big Island, Hawaii,USA, 464-473.))

Myth: Agile Doesn’t Work for Large Products

Myth: Agile Doesn’t Work with Distributed Teams

Truth: Google’s AdWords product busts both of these myths.  With 20 teams and 140 people across 5 different countries, this large agile program was a groundbreaking success at Google and resulted in more predictable releases, higher quality, and an improved ability to accommodate changes, as compared to the prior methodology in use.

(Striebeck, M. (2006). Ssh: We are adding a process. Proceedings of the Agile 2006 Conference (Agile 2006), Minneapolis, Minnesota, USA, 193-201)

Myth: Agile Doesn’t Work in the Regulated Telecom environment

Truth: British Telecom moved their entire IT department to agile, starting with 2000 people from 2004-2007.  This large transformation resulted in an improvement from 10% value stream effectiveness to 55%, created an attitude of delivering real value to the business through IT, and shifted the company’s perception of IT from a service provider to an integral part of the business solutions.

(http://www.agilistapm.com/casestudy-british-telecom/http://scalingsoftwareagility.files.wordpress.com/2008/06/scrumbt-v14.pdf)

Myth: Agile Doesn’t Work for Client-based projects

Myth: Agile Doesn’t Work for Fixed Price projects

Myth: Agile Doesn’t Work well when integrating a Third Party Product

Truth: I coached an agile team at a prominent consulting company through a project with a client who was a well known record label.  They built a new, fully rebranded, eCommerce website using open source CMS and Search engine, and a third party eCommerce provider.  The site included product bundling, integrated music player, and social networking integration.  It was implemented using Scrum/XP with a single team of about 12 people over 5 months.  The result was an award-nominated site that improved conversion rates dramatically, ultimately profitable for and considered a strong success for both the agency and the client.

Myth: Agile Doesn’t Work for Manufacturing Vehicles

Truth: Wikispeed developed a 4 passenger, 100 mpg, street-legal road car in 3 months using modular, off-the-shelf, carbon-fiber body construction, with no capital investment, and no paid employees.  Agile processes were utilized with a single international team.  The project went beyond the prototype phase and cars are available online.

(http://www.solutionsiq.com/the-agile-ceo/bid/51480/Agile-Innovation-or-How-to-Design-and-Build-a-100-MPG-Road-Car-in-3-Months)

What else ya got?

(note: leads for some of these case studies came from David Rico’s presentation on Lean & Agile Project Management for Large Programs & Projects)


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An Agile Vacation: Why Agile Coaches Shouldn’t Take Stickies Abroad

Some of the people on my teams like to play a game called “Tease the Agile Coach by Pretending Everything He Does is Agile.”

Last fall I went on a 2-week vacation with my wife in France.  When I returned, of course, the gag was “Did you run your vacation agile style?”  “Did you start every morning with a scrum?”   I love playing along, but as I thought about it, to my horror, there was a lot of “agility” to my vacation, and maybe their teasing wasn’t so far from the truth.

As an example…eiffeltower_stickies3

We spent three days in Paris and the rest of our time roaming around the country in a car.  It was essentially a sightseeing vacation.  I maintained a big list of things that we intended to see.

A Backlog.

Much of the time, we woke up in one town and the only real objective for the day was making it by nightfall to a town where our next reservation was.

Sprint goal.

While we might have several things we wanted to see and do every day…

Sprint backlog.

…there were always things that got in the way of our plans, like unexpected traffic or bad weather.  Sometimes we simply left a little late having spent extra time savoring our croissants and café au lait.  As a result, we might have to drop the least important excursions.

Continuous prioritization.

We wouldn’t always have a clear idea of exactly what we wanted to do once we arrived at a new destination, but we usually had no problem coming up with a plan.

Grooming the Backlog.

At one point, we found ourselves in the Alps with inclement weather.  My plan to take the cable car up to the top of Mont Blanc fell apart because they were having snow and whiteout conditions at the top of the mountain and high winds closed the cable car.  So we changed plans and headed south to the Riviera one day early.

Sense and respond.

At the end of the trip, during the TGV ride back to Paris, we reflected on our trip.  I asked my wife if she were to plan the trip all over again, what would she do differently?

Retrospective.

I don’t know whether to be embarrassed or proud.

At least the inside of our car wasn’t covered with stickies.